Resolved after 28 minutes, affecting Sign in / Sign up and Omnichannel and 1 more, on March 9, 2022.
Our service provider AWS has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it
Affected components
Sign in / Sign upOmnichannelWebsiteInbound CallsOutbound CallsPublic APIBYOCMobile Apps
Update timeline
- investigating Mar 09, 2022, 09:01 PM UTC
We are facing some problems with our 3rd party cloud service provider, We are closely in touch with their support. Will keep you posted in further updates.
- resolved Mar 09, 2022, 09:29 PM UTC
Our service provider AWS has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it
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Amazon Web Services