Resolved after 13 hours 15 minutes, affecting Calls and Calls and 1 more, on March 22, 2023.
The engineering team of our carrier partner were able to find the issue and do a rollback to fix this.
Affected components
Update timeline
- investigating Mar 22, 2023, 01:00 AM UTC
Customers would be unable to purchase any local phone numbers from the product. We are working with our carrier to get the issue fixed
- investigating Mar 22, 2023, 12:55 PM UTC
We are working with our carrier partner to resolve this at the earliest
- investigating Mar 22, 2023, 12:56 PM UTC
Our carrier partner identified the issue causing API requests to fail to the AvailablePhoneNumbers endpoint and are working to implement a fix. We will provide next update soon.
- resolved Mar 22, 2023, 02:15 PM UTC
The engineering team of our carrier partner were able to find the issue and do a rollback to fix this.
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