Resolved after 18 minutes, affecting Search and Sign in / Sign up and 1 more, on March 18, 2024.
The issue with accessing Freshcaller is now fixed and services are back to normal. We are continuing to have this closely monitored.
Affected components
SearchSign in / Sign upOmnichannelWebsiteInbound CallsOutbound CallsPublic APIBYOCIntegrationsMobile Apps
Update timeline
- investigating Mar 18, 2024, 04:59 PM UTC
We are currently experiencing a full product outage affecting all users. We are working closely with our Engineering team to resolve this issue. Further updates to follow
- resolved Mar 18, 2024, 05:17 PM UTC
The issue with accessing Freshcaller is now fixed and services are back to normal. We are continuing to have this closely monitored.
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