FrankieOne incident

Notice of Unscheduled Service Provider Incident - International KYB - Ireland - Documents

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Resolved after 8 hours 51 minutes, affecting International Business Verification, on November 5, 2026.

investigating Nov 05, 2026, 09:18 AM UTC

We are aware of an issue impacting the document orders for Ireland.

Started
Nov 05, 2026, 09:18 AM UTC
Resolved
Nov 05, 2026, 06:09 PM UTC
Duration
8h 51m
Detected by Pingoru
Nov 05, 2026, 09:18 AM UTC

Affected components

International Business Verification

Update timeline

  1. investigating Nov 05, 2026, 09:18 AM UTC

    We are aware of an issue impacting the document orders for Ireland.

  2. resolved Nov 05, 2026, 06:09 PM UTC

    We have received confirmation from the vendor that this is now resolved.

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