Formstack incident

Users Unable to Save, Publish, or Duplicate Forms

Major Resolved View vendor source →

Formstack experienced a major incident on June 10, 2026, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 02:26 PM UTC
Resolved
Jun 10, 2026, 04:26 PM UTC
Duration
2h
Detected by Pingoru
Jun 10, 2026, 02:26 PM UTC

Update timeline

  1. investigating Jun 10, 2026, 02:26 PM UTC

    We are investigating reports that some users are unable to save changes to existing forms, publish form updates, or duplicate forms within Formstack Forms for Salesforce. Our team is actively reviewing the issue and gathering information to determine the scope and root cause. Based on our initial investigation, the issue appears to be related to Salesforce Summer '26; however, we are continuing to validate this finding and work toward a resolution. We will provide additional updates as our investigation progresses. Thank you for your patience while we work to resolve this issue.

  2. identified Jun 10, 2026, 04:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 10, 2026, 04:26 PM UTC

    We have identified and resolved the issue affecting form save, publish, and duplicate functionality within Formstack Forms for Salesforce. A fix has been released in version 4.155, and we are actively deploying this update to affected organizations. If you would prefer to install the update immediately, you can do so using the following package installation link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tg7000000BJDt We will continue monitoring the environment to ensure stability following the deployment. Thank you for your patience while we worked to resolve this issue.