Forcepoint ONE incident

Cloud Web URL mis-categorization

Minor Resolved View vendor source →

Forcepoint ONE experienced a minor incident on July 10, 2026 affecting Web Security Cloud, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:36 PM UTC
Resolved
Jul 10, 2026, 11:52 PM UTC
Duration
5h 15m
Detected by Pingoru
Jul 10, 2026, 06:36 PM UTC

Affected components

Web Security Cloud

Update timeline

  1. identified Jul 10, 2026, 06:36 PM UTC

    Customer Impact: Web Security Cloud customers may notice that few URL's being blocked. Description: We are currently experiencing a problem with few URL's being incorrectly categorized as Proxy Avoidance resulting the websites to be blocked. We have identified the problem and have implemented a work-around for impacted URL's until a permanent solution is being released. Customers are requested to engage Forcepoint Technical Support Team to report any URL's which are being in-correctly blocked.

  2. monitoring Jul 10, 2026, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2026, 11:52 PM UTC

    This incident is now resolved.