Forcepoint incident
Microsoft related application access via Forcepoint CASB is currently impacted
Forcepoint experienced a minor incident on September 3, 2026 affecting Cloud Access Security Broker, lasting 11h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:52 PM UTC
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues. Description: We are currently experiencing a problem with accessing Microsoft related applications via Forcepoint CASB. Teams are engaged and investigating the root cause. Next update time: 17:00
- identified Sep 03, 2026, 04:37 PM UTC
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues. Description: Fix has been successfully tested in development environment and we are preparing to deploy the fix in production. Next update time: 18:30
- identified Sep 03, 2026, 06:13 PM UTC
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues. Description: We are preparing for the deployment of the fix in our production environment. Additional validation and reviews are being performed prior to deployment. We will provide the next update once the roll-out is initiated.
- monitoring Sep 04, 2026, 02:39 AM UTC
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues. Current Status & Next Steps: The fix has been deployed to the production environment and successfully rolled out globally. Validation has been completed, and Microsoft-related application access through the CASB solution has been restored. We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same. Next update time: 3:00
- resolved Sep 04, 2026, 03:24 AM UTC
This incident has been resolved.