Flutterwave incident
[KES] Service Restored: Temporary Interruption in Payout Processing
Resolved after 30 minutes, affecting Payouts APIs, on November 3, 2026.
We are pleased to confirm that KES payouts are now processing normally following the earlier service disruption. Our team will continue to monitor closely to ensure payouts remain stable. We apologize for any inconvenience caused and thank you for your patience and understanding.
Affected components
Update timeline
- identified Nov 03, 2026, 11:23 AM UTC
Dear Valued Merchant, We are currently experiencing a service disruption affecting KES merchant payouts. Some payouts may be delayed or may not complete as expected. Our team has engaged the relevant service provider and is actively working to restore normal processing. We will share further updates as they become available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
- resolved Nov 03, 2026, 11:54 AM UTC
We are pleased to confirm that KES payouts are now processing normally following the earlier service disruption. Our team will continue to monitor closely to ensure payouts remain stable. We apologize for any inconvenience caused and thank you for your patience and understanding.
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