Floify incident

Prospect Conversion Issues

Resolved after 2 hours 21 minutes, affecting System, on September 17, 2026.

monitoring Sep 17, 2026, 03:19 PM UTC

A fix has been implemented and we are monitoring manual prospect conversion to ensure everything is now working as expected. If you experienced any issues and need further assistance, please reach out to us at [email protected]. Thank you.

Started
Sep 17, 2026, 02:43 PM UTC
Resolved
Sep 17, 2026, 05:05 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 17, 2026, 02:43 PM UTC

Affected components

System

Update timeline

  1. identified Sep 17, 2026, 02:43 PM UTC

    We have received reports of prospect conversion failures in the app and will be releasing a fix for this issue shortly. An update will be posted once the fix is live.

  2. monitoring Sep 17, 2026, 03:19 PM UTC

    A fix has been implemented and we are monitoring manual prospect conversion to ensure everything is now working as expected. If you experienced any issues and need further assistance, please reach out to us at [email protected]. Thank you.

  3. resolved Sep 17, 2026, 05:05 PM UTC

    This incident has been resolved

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