Floify incident

Realtors and Partners unable to generate Pre-Approval Letters

Minor Resolved View vendor source →

Floify experienced a minor incident on August 13, 2026 affecting System, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 04:07 PM UTC
Resolved
Aug 13, 2026, 07:14 PM UTC
Duration
3h 7m
Detected by Pingoru
Aug 13, 2026, 04:07 PM UTC

Affected components

System

Update timeline

  1. identified Aug 13, 2026, 04:07 PM UTC

    We have identified an issue with Pre-Approval Letter (PAL) generation within Realtor and Partner accounts. We are actively working on implementing a fix.

  2. resolved Aug 13, 2026, 07:14 PM UTC

    This issue has been resolved