Floify experienced a minor incident on August 20, 2026 affecting Email Services, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Email Services
Update timeline
- investigating Aug 20, 2026, 05:33 PM UTC
We are investigating reports that LOS-synced milestone notification settings may not be honored in some cases, resulting in milestone emails being sent when email notifications are disabled. Our team is actively investigating the issue and working to identify the scope and resolution. We will provide updates as more information becomes available.
- identified Aug 20, 2026, 07:21 PM UTC
We have identified the issue and are working to implement a resolution.
- monitoring Aug 20, 2026, 10:41 PM UTC
A fix has been implemented and we are monitoring notification delivery.
- resolved Aug 20, 2026, 11:24 PM UTC
This incident has been resolved.