There were 8 Fiskaly outages since February 13, 2026 totaling 138h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
Since ~11:55 CEST (09:55 UTC) on 13.04.2026 SUBMIT DE shows a increased number of timeouts and errors for some customers then creating a submission in TEST or LIVE environment. The reason is identified and we are working on a solution.
The issue was resolved with 09:45 CEST (07:45 UTC).
On Saturday, 04.04.2026, some TSS instances experienced increased timeouts during the following periods: 12:14-12:27 CEST (10:14-10:27 UTC) 12:50-12:56 CEST (10:50-10:56 UTC) 13:52-13:56 CEST (11:52-11:56 UTC) 15:30-15:34 CEST (13:30-13:34 UTC) We apologize for any inconvenience this may have caused.
Today, 31.03.2026, the AdE portal returned a temporary error (“Authentication error: The ADE portal is temporarily unavailable.”) between 12:13 CEST (10:13 UTC) and 12:47 CEST (10:47 UTC). The issue has been resolved on their side, and the service is now operating normally. Thank you for your understanding. You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to this FAQ.
Following the completion of the scheduled maintenance, some authentication flows are currently experiencing degraded performance in rare cases. We are actively investigating the issue and will provide updates as soon as more information becomes available.
The issue affecting some authentication flows has been resolved. Systems are operating normally again. We will continue to monitor the situation to ensure stability.
We have temporarily experienced increased error rates yesterday between 18:00 CET (17:00 UTC) and 22:00 CET (21:00 UTC) and today between 12:38 CET (11:38 UTC) and 12:48 CET (11:48 UTC). We are currently investigating possible root causes and are also actively monitoring the system.
We are currently still investigating the root cause resulting in temporary errors and will provide further updates shortly.
We are monitoring the situation and still investigating the root cause resulting in temporary errors.
We experience increased error rates again starting with 12:12 CET (11:12 UTC) up to 12:32 CET (11:32 UTC). We are currently investigating possible root causes.
The experienced increased error rates happened not any more since Saturday, 28.02.2026 10:25 CET (09:25 UTC) to 10:35 CET (09:35 UTC). We are actively monitoring the system still, but since the last occurrence all services were available and processing as expected.
After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.
SIGN IT temporarily experienced 500 and timeout errors. Error rates are returning to normal levels. Our engineering team is taking care of the situation and continues to monitor the system. Thank you for your patience.
A hot-fix mitigation has been successfully deployed, and error rates have stabilized. No further 500 errors have been observed since 11:03 CET (10:03 UTC). Our engineering team continues to monitor the system and will ship additional hot-fix improvements throughout the day to ensure continued stability.
Between 10:20 CET (09:20 UTC) and 10:25 CET (09:25 UTC) operations experienced timeouts or high latency. The issue was identified and resolved.
This incident has been resolved.
We are currently experiencing increased 500 and timeout errors in SIGN IT. This may result in degraded performance and delayed responses for some requests. Our team is investigating the issue with high priority. We will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
The previously observed increase in 500 and timeout errors in SIGN IT has been resolved. Service performance has returned to normal levels, and all systems are operating as expected. We will continue to monitor the situation closely to ensure ongoing stability and consistent service quality. Thank you for your patience and understanding.
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