Fiskaly incident

SIGN IT – Italian AdE Web Portal temporarily unavailable

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on September 18, 2026 affecting SIGN IT, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 09:05 AM UTC
Resolved
Sep 18, 2026, 11:32 AM UTC
Duration
2h 26m
Detected by Pingoru
Sep 18, 2026, 09:05 AM UTC

Affected components

SIGN IT

Update timeline

  1. identified Sep 18, 2026, 09:05 AM UTC

    We are currently observing degraded performance on the Agenzia delle Entrate (AdE) side, starting at 10:38 CEST (08:38 UTC), affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" web portal. We are monitoring the situation and will post updates as soon as more information becomes available.

  2. monitoring Sep 18, 2026, 10:26 AM UTC

    We have been observing normal traffic flow since 12:10 CEST (10:10 UTC). The disruption was caused by downtime on the Agenzia delle Entrate's (AdE) "Fatture e Corrispettivi" portal. We will continue to monitor the situation closely.

  3. resolved Sep 18, 2026, 11:32 AM UTC

    After close monitoring, we can confirm the service has been operating normally for the past hour. The AdE downtime is now resolved. We apologize for any inconvenience this may have caused. For more details on handling errors, please refer to our FAQ: https://support.fiskaly.com/hc/en-001/articles/26104165291932-SIGN-IT-Error-Handling-Guide