Fiskaly incident

Temporary SIGN DE v2 outage

Critical Resolved View vendor source →

Fiskaly experienced a critical incident on November 18, 2025 affecting SIGN DE, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 12:20 PM UTC
Duration
32m
Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Nov 18, 2025, 11:48 AM UTC

    Due to an incident signature service requests cannot be processed since 12:34 CET (11:34 UTC). We're investigating the issue.

  2. investigating Nov 18, 2025, 12:08 PM UTC

    We are observing higher latency and increased 500 errors on SIGN DE V2. Analysis is ongoing, and we will post an update as soon as more information is available.

  3. monitoring Nov 18, 2025, 12:20 PM UTC

    The incident has been resolved. Transaction rates and response times have recovered, and timeouts are no longer being observed. The team is currently analyzing the root cause and implementing measures to prevent recurrence.

  4. resolved Nov 18, 2025, 12:20 PM UTC

    This incident has been resolved.