Fiskaly incident

SIGN DE v2 - Degraded performance

Fiskaly is currently experiencing a minor incident affecting SIGN DE, which began 3h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 09:01 AM UTC
Resolved
Ongoing
Duration
● 3h 27m
Detected by Pingoru
May 24, 2026, 09:01 AM UTC

Affected components

SIGN DE

Update timeline

  1. investigating May 24, 2026, 09:01 AM UTC

    We are currently experiencing degraded performance affecting signing transactions. We are investigating the issue and will provide further updates.

  2. identified May 24, 2026, 10:19 AM UTC

    Due to issues after today's maintenance operation some TSS instances still experience degraded signing performance. We are currently working on a solution to mitigate this issue.

  3. identified May 24, 2026, 11:40 AM UTC

    A subset of TSS instances is still experiencing degraded performance resulting in 502 errors. If affected, please make sure not to block the till and print "TSS not available" on the receipts. Our team is actively working on resolving this issue. We apologize for the disruption.