Fiskaly incident

Authentication Server high CPU load

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on November 10, 2025 affecting SIGN DE and Management API and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 12:55 PM UTC
Resolved
Nov 10, 2025, 01:46 PM UTC
Duration
50m
Detected by Pingoru
Nov 10, 2025, 12:55 PM UTC

Affected components

SIGN DEManagement APISIGN ATSIGN ESSIGN ITDSFINVK DEfiskaly DashboardSUBMIT DEAuthentication ServerSAFE

Update timeline

  1. investigating Nov 10, 2025, 12:55 PM UTC

    The last Authentication Server Maintenance has caused a high CPU load which effects all services besides the authentication service itself.

  2. resolved Nov 10, 2025, 01:46 PM UTC

    The issue was a unexpected high CPU load after a configuration change on the authentication server side. As a result, affected clients may receive 401 Unauthorized responses. In such cases, please generate a new token using your API key and API secret. We appreciate your understanding and apologize for any inconvenience caused.