Fiskaly incident

SIGN DE - Degraded performance on signing requests

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on October 27, 2025 affecting SIGN DE, lasting 22h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 10:13 AM UTC
Resolved
Oct 28, 2025, 08:29 AM UTC
Duration
22h 15m
Detected by Pingoru
Oct 27, 2025, 10:13 AM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Oct 27, 2025, 10:13 AM UTC

    Following yesterday's TSS update, some TSS instances currently experience degraded signing performance. We are working on a solution to mitigate this issue.

  2. monitoring Oct 27, 2025, 12:35 PM UTC

    The root cause was identified and response times are recovering. We are currently closely monitoring system performance in order to ensure stability.

  3. resolved Oct 28, 2025, 08:29 AM UTC

    After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.