First Resonance incident

[US West (Oregon)] File attachments intermittently failing to load

First Resonance experienced a minor incident on September 3, 2026 affecting API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2026, 09:50 PM UTC
Resolved: Sep 03, 2026, 11:06 PM UTC
Duration: 1h 16m
Detected by Pingoru: Sep 03, 2026, 09:50 PM UTC

Affected components

API

Update timeline

investigating Sep 03, 2026, 09:50 PM UTC

Status: Investigating We're investigating an issue where file attachments, images, and other uploaded content may intermittently fail to load or take longer than usual to appear. Other parts of the application are unaffected. We're monitoring the situation and will post updates as we learn more. Affected components API (Degraded performance)
resolved Sep 03, 2026, 11:06 PM UTC

Status: Resolved This issue has been resolved. File attachments, images, and other uploaded content are loading normally again. Thank you for your patience. Affected components API (Operational)