First Resonance incident

[GovCloud (US West)] Issue with Autoplan

Minor Resolved View vendor source →

First Resonance experienced a minor incident on September 10, 2026 affecting Application and UI, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:08 PM UTC
Resolved
Sep 11, 2026, 01:00 AM UTC
Duration
4h 51m
Detected by Pingoru
Sep 10, 2026, 08:08 PM UTC

Affected components

Application and UI

Update timeline

  1. identified Sep 10, 2026, 08:08 PM UTC

    Status: Identified There is currently an issue with Autoplan where demand is not accurately being generated. This issue also affects the generation of aBOMS for inventory whose parts do not have a released mBOM. We have identified the root cause of the incident and are working on fixing it now. Affected components Application and UI (Partial outage)

  2. monitoring Sep 10, 2026, 08:35 PM UTC

    Status: Monitoring We have deployed a fix to the GovCloud region and are now monitoring. Affected components Application and UI (Partial outage)

  3. resolved Sep 11, 2026, 01:00 AM UTC

    Status: Resolved We have monitored the situation. The issue is now resolved. Affected components Application and UI (Operational)