Resolved after 4 hours 12 minutes, affecting Portal and Main Platform and Checkout & Self Service Center and 1 more, on March 19, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Portal and Main PlatformCheckout & Self Service CenterAPI
Update timeline
- investigating Mar 19, 2024, 10:12 AM UTC
We are experiencing system-wide downtime and are working on a fix.
- identified Mar 19, 2024, 10:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2024, 10:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2024, 02:25 PM UTC
This incident has been resolved.
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