Resolved after 32 minutes, affecting Portal and Main Platform and Checkout & Self Service Center and 1 more, on October 21, 2024.
A fix has been implementing and we're monitoring the results.
Affected components
Portal and Main PlatformCheckout & Self Service CenterAPI
Update timeline
- identified Oct 21, 2024, 01:30 PM UTC
We're seeing degraded performance across our platform. We have identified the issue and are working on a fix to get back to normal operation as soon as possible.
- monitoring Oct 21, 2024, 01:36 PM UTC
A fix has been implementing and we're monitoring the results.
- resolved Oct 21, 2024, 02:02 PM UTC
This incident has been resolved.
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