pingoru pingoru FeedbackFruits had 14 outages in the last 2 years totaling 98h 43m of downtime, averaging 0.6 incidents per month.
There were 14 FeedbackFruits outages since February 21, 2025 totaling 98h 43m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently investigating - the service is available, yet slower than useful. If a screen in FeedbackFruits doesn't load, try reloading.
We are continuing to investigate this issue.
The performance incident has been resolved
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
As of ~17:14 UTC, we have seen stability issues in our US region related to our upstream provider (Microsoft Azure, https://azure.status.microsoft/en-us/status) experiencing a partial service outage. As of ~17:45 UTC, FeedbackFruits in US has stabilized. We're monitoring for further impact and will provide updates if needed.
Our US hosting region has been stable since ~17:45 UTC, even with our upstream provider still recovering their overall service. We're continuing to monitor, yet don't expect further impact.
The issue has been identified and a fix is being implemented.
We have released a fix. Users who are seeing an error page may need to refresh the page to resolve the issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are aware of widespread network disruptions originating from Cloudflare’s global infrastructure, one of our third-party service providers. These upstream issues are causing intermittent unavailability for FeedbackFruits users in several regions. Our team is actively monitoring the situation and coordinating with Cloudflare to assess the impact and confirm remediation timelines. Further updates will be shared as more information becomes available.
The Cloudflare network is recovering and access to the FeedbackFruits application and API has been restored. Our team will continue to work with Cloudflare to ensure full availability.
Cloudflare has fully restored normal network operations. The upstream disruptions that caused regional unavailability have been addressed, and all affected services are functioning as expected. We will continue routine monitoring, but no further impact is anticipated.
We are currently experiencing degraded performance in the FeedbackFruits web application for users in all regions, this may lead to FeedbackFruits launching slowly or not at all. Our engineers are investigating the issue.
We are continuing to investigate the root cause, but a fix has been implemented to restore normal system functionality.
The root cause of the degraded performance has been addressed, and we are currently monitoring FeedbackFruits systems to ensure full stability.
The issue causing degraded performance in the FeedbackFruits web application has been fully resolved. The application is now operating normally across all regions, and users should no longer experience slow launches or access issues. We will continue to monitor system performance to ensure stability.
We are currently experiencing degraded performance in the FeedbackFruits web application for users in the EU region. The issue appears to be related to database performance, and our engineering team is actively investigating.
Our team has identified the root cause of the degraded performance affecting the FeedbackFruits web application in the EU region. Engineers are currently implementing a fix to restore full functionality.
A fix has been implemented, and we are currently monitoring system performance. Please note that the Automated Feedback feature remains affected while we continue to work on a full resolution.
All services, including Automated Feedback, are now fully operational. The issue has been resolved, and system performance has returned to normal.
The FeedbackFruits API experienced reduced availability due to an issue introduced in a recent product release, causing some assignments to be inaccessible to users. Our team has identified the root cause and is implementing a fix.
The issue has been resolved and the release has been successfully completed. Our team is monitoring the platform to ensure continued stability.
System performance has remained stable and no further issues have been observed. The incident is now considered resolved. We will continue to monitor as part of our standard operations.
We have detected an issue causing a high percentage of requests related to uploading, downloading and displaying of submissions and other multimedia files to fail.
The issue was mitigated by releasing a fix. We are investigating the impact this issue has had.
This issue has been resolved.