FeedbackFruits incident

Unscheduled partial disruption during product release

Major Resolved View vendor source →

FeedbackFruits experienced a major incident on May 16, 2025 affecting API and API and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 10:39 AM UTC
Resolved
May 16, 2025, 11:40 AM UTC
Duration
1h
Detected by Pingoru
May 16, 2025, 10:39 AM UTC

Affected components

APIAPIAPIAPI

Update timeline

  1. identified May 16, 2025, 10:39 AM UTC

    The FeedbackFruits API experienced reduced availability due to an issue introduced in a recent product release, causing some assignments to be inaccessible to users. Our team has identified the root cause and is implementing a fix.

  2. monitoring May 16, 2025, 10:56 AM UTC

    The issue has been resolved and the release has been successfully completed. Our team is monitoring the platform to ensure continued stability.

  3. resolved May 16, 2025, 11:40 AM UTC

    System performance has remained stable and no further issues have been observed. The incident is now considered resolved. We will continue to monitor as part of our standard operations.