FeedbackFruits incident

Reduced API availability in multiple regions

Major Resolved View vendor source →

FeedbackFruits experienced a major incident on September 22, 2025 affecting API and API and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 11:42 AM UTC
Resolved
Sep 22, 2025, 02:42 PM UTC
Duration
2h 59m
Detected by Pingoru
Sep 22, 2025, 11:42 AM UTC

Affected components

APIAPIAPIAPI

Update timeline

  1. investigating Sep 22, 2025, 11:42 AM UTC

    We are currently experiencing degraded performance in the FeedbackFruits web application for users in all regions, this may lead to FeedbackFruits launching slowly or not at all. Our engineers are investigating the issue.

  2. identified Sep 22, 2025, 11:59 AM UTC

    We are continuing to investigate the root cause, but a fix has been implemented to restore normal system functionality.

  3. monitoring Sep 22, 2025, 12:51 PM UTC

    The root cause of the degraded performance has been addressed, and we are currently monitoring FeedbackFruits systems to ensure full stability.

  4. resolved Sep 22, 2025, 02:42 PM UTC

    The issue causing degraded performance in the FeedbackFruits web application has been fully resolved. The application is now operating normally across all regions, and users should no longer experience slow launches or access issues. We will continue to monitor system performance to ensure stability.