FeedbackFruits experienced a major incident on November 18, 2025 affecting API and API and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:26 PM UTC
We are aware of widespread network disruptions originating from Cloudflare’s global infrastructure, one of our third-party service providers. These upstream issues are causing intermittent unavailability for FeedbackFruits users in several regions. Our team is actively monitoring the situation and coordinating with Cloudflare to assess the impact and confirm remediation timelines. Further updates will be shared as more information becomes available.
- monitoring Nov 18, 2025, 02:11 PM UTC
The Cloudflare network is recovering and access to the FeedbackFruits application and API has been restored. Our team will continue to work with Cloudflare to ensure full availability.
- resolved Nov 18, 2025, 03:59 PM UTC
Cloudflare has fully restored normal network operations. The upstream disruptions that caused regional unavailability have been addressed, and all affected services are functioning as expected. We will continue routine monitoring, but no further impact is anticipated.