FeedbackFruits incident
[All regions] Rubrics may not load in activities
FeedbackFruits experienced a major incident on February 13, 2026 affecting API and API and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 13, 2026, 02:54 PM UTC
We've identified an issue where rubrics may not load in learning activities - we are working on restoring full access.
- identified Feb 13, 2026, 03:06 PM UTC
We are now rolling out a fix and will update again within the next 15 minutes.
- identified Feb 13, 2026, 03:21 PM UTC
We are still rolling out the fix and will update again within the next 15 minutes.
- identified Feb 13, 2026, 03:34 PM UTC
We are still rolling out the fix and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian region has fully recovered.
- identified Feb 13, 2026, 03:37 PM UTC
We are still rolling out the fix and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
- identified Feb 13, 2026, 03:51 PM UTC
We are still rolling out the fix in Europe and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
- identified Feb 13, 2026, 04:05 PM UTC
We are still rolling out the fix in Europe and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
- monitoring Feb 13, 2026, 04:07 PM UTC
The fix has rolled out in all regions and we are monitoring recovery. Rubrics are available again in all learning activities.
- resolved Feb 13, 2026, 04:10 PM UTC
This incident has been resolved.