Fat Zebra incident

SSL protocol updates for Live Gateway

Resolved after 6 hours 53 minutes, on March 23, 2015.

completed Mar 23, 2015, 01:15 PM UTC

The scheduled maintenance has been completed.

Started
Mar 23, 2015, 06:22 AM UTC
Resolved
Mar 23, 2015, 01:15 PM UTC
Duration
6h 53m
Detected by Pingoru
Mar 23, 2015, 06:22 AM UTC

Update timeline

  1. scheduled Mar 23, 2015, 06:22 AM UTC

    Fat Zebra wishes to advise that a change will be taking place tonight to ensure that the most recent version of the SSL protocols are in use for the Live gateway. Merchants are encouraged to verify their systems function properly with these changes by running a test against the Sandbox system which currently have these changes applied. No outage is expected from this change. If merchants experience issues with transaction following this change please contact [email protected] for guidance on remediating their configurations.

  2. scheduled Mar 23, 2015, 11:59 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Mar 23, 2015, 01:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Mar 23, 2015, 01:15 PM UTC

    The scheduled maintenance has been completed.

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