Fat Zebra incident

Gateway transactions timing out

Notice Vendor's status page →

Resolved after 48 minutes, affecting Gateway, on July 28, 2026.

monitoring Jul 28, 2026, 04:42 AM UTC

A fix has been implemented and we're monitoring Gateway's health.

Started
Jul 28, 2026, 04:08 AM UTC
Resolved
Jul 28, 2026, 04:56 AM UTC
Duration
48m
Detected by Pingoru
Jul 28, 2026, 04:08 AM UTC

Affected components

Gateway

Update timeline

  1. investigating Jul 28, 2026, 04:08 AM UTC

    We're currently investigating an outage affecting our Gateway. We are investigating the cause for this.

  2. investigating Jul 28, 2026, 04:27 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 28, 2026, 04:42 AM UTC

    A fix has been implemented and we're monitoring Gateway's health.

  4. resolved Jul 28, 2026, 04:56 AM UTC

    This incident has been resolved.

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