Fat Zebra incident

Payment failures with Mastercard cards

Resolved after 1 hour 11 minutes, affecting Gateway, on August 15, 2026.

investigating Aug 15, 2026, 04:48 AM UTC

We are currently seeing a spike in failures of payments with Mastercard cards, due to an issue with an upstream provider. We are investigating the cause.

Started
Aug 15, 2026, 04:48 AM UTC
Resolved
Aug 15, 2026, 05:59 AM UTC
Duration
1h 11m
Detected by Pingoru
Aug 15, 2026, 04:48 AM UTC

Affected components

Gateway

Update timeline

  1. investigating Aug 15, 2026, 04:48 AM UTC

    We are currently seeing a spike in failures of payments with Mastercard cards, due to an issue with an upstream provider. We are investigating the cause.

  2. resolved Aug 15, 2026, 05:59 AM UTC

    The incident with our third party provider has been resolved.

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