Resolved after 8 hours 14 minutes, on May 17, 2018.
The scheduled maintenance has been completed.
Update timeline
- scheduled May 17, 2018, 05:45 AM UTC
We are currently incrementally releasing an update to the Gateway software into Production. This update has been deployed into our Sandbox environment for the last two weeks and the issues identified during this period have been corrected and re-tested. While we do not expect issues with merchant integrations we would like to communicate this change so that in the event of any issues Merchants can discuss this promptly with our support team. Should any merchants experience issue processing transactions from 2pm onwards please contact our support teams for assistance.
- in progress May 17, 2018, 05:46 AM UTC
Please note, this release commenced at 2pm on Thursday 17th May, 2018 (AEST).
- completed May 17, 2018, 02:00 PM UTC
The scheduled maintenance has been completed.
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