Resolved after 2 hours 22 minutes, affecting Gateway, on October 21, 2020.
The issue has been resolved by the upstream processor and all services are now operational.
Affected components
Gateway
Update timeline
- investigating Oct 21, 2020, 03:41 PM UTC
We are currently investigating a problem with merchants switching through First Data, receiving '91 - Host or Switch Unavailable' responses for the transactions.
- investigating Oct 21, 2020, 04:45 PM UTC
The upstream processor is continuing to investigate the issue.
- resolved Oct 21, 2020, 06:03 PM UTC
The issue has been resolved by the upstream processor and all services are now operational.
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