Direct Entries Processing Delay For T+3 NAB Merchants - 05/05/2022

Update timeline

1. identified May 05, 2022, 10:32 PM UTC

   There has been a delay in processing direct entries with a processing date of the 05/05/2022 for merchants using our T+3 NAB facility. These direct debits should have been processed at 5pm AEST yesterday afternoon. We are in the process of processing these direct debits now. We will provide further update once all affected direct entries have been processed.

2. resolved May 05, 2022, 11:08 PM UTC

   This issue has now been resolved. All affected direct entries have now been processed.