Resolved after 6 hours 11 minutes, affecting Gateway: AMEX, on October 31, 2022.
Transactions for AMEX merchants are now processing successfully. We will continue to monitor during the afternoon for any further problems.
Affected components
Update timeline
- investigating Oct 31, 2022, 11:19 PM UTC
We are currently investigating a problem with AMEX transactions receiving 91 response codes for some transaction attempts. We are awaiting further information from our upstream provider regarding this incident. Please note, this issue is ONLY affect AMEX transactions, all other card types including Visa and Mastercard are NOT affected. Further updates will be provided as soon as they are available.
- investigating Oct 31, 2022, 11:19 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 01, 2022, 02:49 AM UTC
Transactions for AMEX merchants are now processing successfully. We will continue to monitor during the afternoon for any further problems.
- resolved Nov 01, 2022, 05:31 AM UTC
This incident has been resolved.
Your product runs on more than Fat Zebra
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services