Fat Zebra incident
Direct Debits Processing Delay For T+3 NAB Merchants - 10/08/2023
Resolved after 1 hour 21 minutes, on August 11, 2023.
There has been a delay in processing direct debits with a processing date of the 10/08/2023 for merchants using our T+3 NAB facility. These direct debits should have been processed at 5pm AEST yesterday afternoon, however, due to an issue on NAB's end they have been delayed. NAB are currently investigating the issue from their end, as a better of urgency. We will provide further update as soon as possible.
Update timeline
- investigating Aug 11, 2023, 06:14 AM UTC
There has been a delay in processing direct debits with a processing date of the 10/08/2023 for merchants using our T+3 NAB facility. These direct debits should have been processed at 5pm AEST yesterday afternoon, however, due to an issue on NAB's end they have been delayed. NAB are currently investigating the issue from their end, as a better of urgency. We will provide further update as soon as possible.
- resolved Aug 11, 2023, 07:36 AM UTC
NAB have now confirmed the direct debits have been processed.
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