Resolved after 9 hours 24 minutes, affecting Gateway: BNZ, on February 13, 2025.
We are still awaiting confirmation from BNZ, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully. We will continue to monitor the transaction traffic closely to ensure there are no further issues. We will provide a further update shortly.
Affected components
Update timeline
- identified Feb 13, 2025, 12:29 AM UTC
We are currently investigating a problem with BNZ merchants receiving '91 - Host or Switch Unavailable' responses for all transactions. BNZ have confirmed the issue is with the NAB Transact Link, and our currently investigating.
- identified Feb 13, 2025, 05:48 AM UTC
We are still awaiting confirmation from BNZ, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully. We will continue to monitor the transaction traffic closely to ensure there are no further issues. We will provide a further update shortly.
- identified Feb 13, 2025, 05:48 AM UTC
We are still awaiting confirmation from BNZ, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully. We will continue to monitor the transaction traffic closely to ensure there are no further issues. We will provide a further update shortly.
- resolved Feb 13, 2025, 09:53 AM UTC
BNZ has now confirmed the issue has been resolved.
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