Fat Zebra incident

Mastercard Transacting Processing

Resolved after 51 minutes, on March 9, 2025.

resolved Mar 09, 2025, 10:37 AM UTC

FatZebra would like to advise clients and partners that the global outage affecting Mastercard transactions has been resolved by the scheme. Merchants can now process Mastercard transactions through their merchant facilities once again. We sincerely apologise for any disruption this may have caused. Thank you for your patience.

Started
Mar 09, 2025, 09:45 AM UTC
Resolved
Mar 09, 2025, 10:37 AM UTC
Duration
51m
Detected by Pingoru
Mar 09, 2025, 09:45 AM UTC

Update timeline

  1. identified Mar 09, 2025, 09:45 AM UTC

    FatZebra would like to advise clients and partners that it has been identified that merchants may have issues processing Mastercard transactions on their merchant facility as a result of a Mastercard global scheme outage. Our team is in contact with the relevant parties and receiving updates as they occur. Merchants may wish to suggest to cardholders an alternative payment method until the issue is resolved. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.

  2. resolved Mar 09, 2025, 10:37 AM UTC

    FatZebra would like to advise clients and partners that the global outage affecting Mastercard transactions has been resolved by the scheme. Merchants can now process Mastercard transactions through their merchant facilities once again. We sincerely apologise for any disruption this may have caused. Thank you for your patience.

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