Fat Zebra incident

Checkout Link - High Latency Detected

Minor Resolved View vendor source →

Fat Zebra experienced a minor incident on February 24, 2026 affecting Gateway, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 08:38 PM UTC
Resolved
Feb 24, 2026, 10:36 PM UTC
Duration
1h 57m
Detected by Pingoru
Feb 24, 2026, 08:38 PM UTC

Affected components

Gateway

Update timeline

  1. investigating Feb 24, 2026, 08:38 PM UTC

    We have detected high latency and failure rates on our Checkout link. We are currently investigating the cause.

  2. monitoring Feb 24, 2026, 09:15 PM UTC

    Transactions processed via Checkout are now processing successfully. We will continue to monitor during the afternoon for any further problems.

  3. resolved Feb 24, 2026, 10:36 PM UTC

    This incident has been resolved.