Fasthosts experienced a notice incident on July 17, 2025 affecting Bare Metal and Cloud Servers and 1 more component, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2025, 06:44 AM UTC
We are aware of an issue with the Plesk control panel producing 421 errors on servers running Ubuntu 22. The issue has been caused by an Apache update. Plesk have released an article with instructions on how to solve the issue: https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request
- resolved Jul 18, 2025, 03:03 PM UTC
This incident has been resolved.
- postmortem Jul 18, 2025, 03:04 PM UTC
Plesk have released an article with instructions on how to solve the issue: [https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request](https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request)