Fasthosts experienced a major incident on September 22, 2026 affecting Phone Systems, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Phone Systems
Update timeline
- investigating Sep 22, 2026, 11:54 AM UTC
Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use 01452947421. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding.
- identified Sep 22, 2026, 01:43 PM UTC
We are currently working on resolving the technical disruption. We will have an update for you shortly.
- resolved Sep 22, 2026, 02:52 PM UTC
The disruption affecting the support hotline has been resolved. It is now functioning normally again.