Fasthosts incident

AI Receptionist Settings Temporarily Unavailable

Major Resolved View vendor source →

Fasthosts experienced a major incident on July 7, 2026 affecting AI Receptionist, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 11:59 AM UTC
Resolved
Jul 07, 2026, 09:11 PM UTC
Duration
9h 11m
Detected by Pingoru
Jul 07, 2026, 11:59 AM UTC

Affected components

AI Receptionist

Update timeline

  1. investigating Jul 07, 2026, 11:59 AM UTC

    Access to configure AI Receptionist in the Control Panel may be temporarily unavailable. The AI Receptionist service itself is will continue to work as normal.

  2. investigating Jul 07, 2026, 12:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 07, 2026, 09:11 PM UTC

    This incident has been resolved.