Fasthosts incident

Greater hold time in our Hotline

Resolved after 33 minutes, affecting Phone Systems and Chat Support and 1 more, on January 20, 2026.

resolved Jan 20, 2026, 06:18 AM UTC

The disruption affecting the Support Line has been resolved. It is now functioning normally again.

Started
Jan 20, 2026, 05:45 AM UTC
Resolved
Jan 20, 2026, 06:18 AM UTC
Duration
33m
Detected by Pingoru
Jan 20, 2026, 05:45 AM UTC

Affected components

Phone SystemsChat SupportEmail Support

Update timeline

  1. identified Jan 20, 2026, 05:45 AM UTC

    An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

  2. resolved Jan 20, 2026, 06:18 AM UTC

    The disruption affecting the Support Line has been resolved. It is now functioning normally again.

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