Fasthosts incident

Email – some mail clients may be unable to connect

Minor Resolved View vendor source →

Fasthosts experienced a minor incident on June 11, 2026 affecting Sending Mail and Receiving Mail, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 12:14 PM UTC
Resolved
Jun 11, 2026, 02:06 PM UTC
Duration
1h 52m
Detected by Pingoru
Jun 11, 2026, 12:14 PM UTC

Affected components

Sending MailReceiving Mail

Update timeline

  1. investigating Jun 11, 2026, 12:14 PM UTC

    We're currently investigating an issue affecting Email for customers using mail clients. You may be unable to connect your mailbox, or send and receive Email via your mail client. Fasthosts Webmail & Outlook Web App (OWA) are unaffected, you can continue to send and receive Email as normal. No Emails will be lost during this time, and we're working to restore full functionality as quickly as possible. We'll update you as soon as we have more information.

  2. resolved Jun 11, 2026, 02:06 PM UTC

    The issue has been resolved.