FACTS incident

Multi-Factor Authentication (MFA) Release in Progress

Notice Resolved View vendor source →

FACTS experienced a notice incident on April 23, 2026 affecting FACTS SIS and FACTS SIS, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 10:04 AM UTC
Resolved
Apr 23, 2026, 02:04 PM UTC
Duration
4h
Detected by Pingoru
Apr 23, 2026, 10:04 AM UTC

Affected components

FACTS SISFACTS SIS

Update timeline

  1. investigating Apr 23, 2026, 10:04 AM UTC

    We are currently rolling out MFA updates. Please check this page for ongoing updates and visit our HubHelp MFA Resource Center for setup and troubleshooting guidance.

  2. resolved Apr 23, 2026, 02:04 PM UTC

    The issue impacting FACTS SIS has been resolved.