Extensiv incident

Service Interruption

Notice Resolved View vendor source →

Extensiv experienced a notice incident on November 20, 2025 affecting 3PL Warehouse Manager and SmartPack and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:09 PM UTC
Resolved
Nov 20, 2025, 05:21 PM UTC
Duration
11m
Detected by Pingoru
Nov 20, 2025, 05:09 PM UTC

Affected components

3PL Warehouse ManagerSmartPackSmall Parcel SuiteSmartScan

Update timeline

  1. investigating Nov 20, 2025, 05:09 PM UTC

    We are currently investigation an incident with our cloud provider that is affecting the 3PL System. We will provide updates as they become available.

  2. investigating Nov 20, 2025, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 20, 2025, 05:21 PM UTC

    This incident has been resolved.