Extensis Outage History
Extensis is up right nowPingoru has recorded 21 incidents for Extensis: 21 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 3 of 720 (0%) |
| May 2026 | 3 | 7 of 744 (1%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 3 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 57 (0%) |
Incidents, newest first
Notice October 8, 2026 Issues with Enterprise Dashboard. 1h 1m
Started Oct 08, 2026, 01:12 PM UTC· resolved Oct 08, 2026, 02:13 PM UTC
- investigating Oct 08, 2026, 01:12 PM UTC
We are currently experiencing issues with the enterprise dashboard. Our team is working to resolve the problem as quickly as possible.
- identified Oct 08, 2026, 02:00 PM UTC
We have identified the issue affecting the enterprise dashboard. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available.
- monitoring Oct 08, 2026, 02:09 PM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Oct 08, 2026, 02:13 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Notice October 5, 2026 Error rate increased on WhatTheFont 1h
Started Oct 05, 2026, 10:50 AM UTC· resolved Oct 05, 2026, 11:50 AM UTC
- investigating Oct 05, 2026, 10:50 AM UTC
We’re aware of an issue currently affecting WhatTheFont and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Oct 05, 2026, 11:11 AM UTC
We have identified the issue affecting WhatTheFont functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Oct 05, 2026, 11:45 AM UTC
We have applied the fix affecting WhatTheFont functionality on Enterprise. Closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Oct 05, 2026, 11:50 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Notice October 1, 2026 Error rate increased on WhatTheFont 2h 26m
Started Oct 01, 2026, 08:27 PM UTC· resolved Oct 01, 2026, 10:53 PM UTC
- investigating Oct 01, 2026, 08:27 PM UTC
We’re aware of an issue currently affecting WhatTheFont and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Oct 01, 2026, 09:21 PM UTC
We have identified the issue affecting WhatTheFont functionality on Enterprise. Our team is coordinating with a third-party service provider for the fix. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Oct 01, 2026, 10:45 PM UTC
We have applied the fix affecting WhatTheFont functionality on Enterprise. Closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Oct 01, 2026, 10:53 PM UTC
The issue affecting WhatTheFont functionality on Enterprise has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.
Minor September 22, 2026 Error rate increased on Enterprise 1h 28m
Started Sep 22, 2026, 06:44 AM UTC· resolved Sep 22, 2026, 08:13 AM UTC
- investigating Sep 22, 2026, 06:44 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Sep 22, 2026, 07:38 AM UTC
We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Sep 22, 2026, 07:48 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Sep 22, 2026, 08:13 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Critical August 20, 2026 Error rate increased on Enterprise 34m
Started Aug 20, 2026, 06:38 AM UTC· resolved Aug 20, 2026, 07:13 AM UTC
- investigating Aug 20, 2026, 06:38 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- monitoring Aug 20, 2026, 06:47 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Aug 20, 2026, 07:13 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Critical July 2, 2026 Error rate increased on Extensis Connect Login 2h 56m
Started Jul 02, 2026, 08:30 AM UTC· resolved Jul 02, 2026, 11:26 AM UTC
- investigating Jul 02, 2026, 08:30 AM UTC
We’re aware of an issue affecting Extensis Connect login for some of our customers and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Jul 02, 2026, 09:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 02, 2026, 10:25 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Jul 02, 2026, 11:26 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Major June 11, 2026 Error rate increased on Enterprise 1h 28m
Started Jun 11, 2026, 01:37 AM UTC· resolved Jun 11, 2026, 03:06 AM UTC
- investigating Jun 11, 2026, 01:37 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Jun 11, 2026, 02:44 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Jun 11, 2026, 03:06 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor June 10, 2026 Error rate increased on Enterprise 1h 11m
Started Jun 10, 2026, 08:42 AM UTC· resolved Jun 10, 2026, 09:54 AM UTC
- investigating Jun 10, 2026, 08:42 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- monitoring Jun 10, 2026, 09:46 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Jun 10, 2026, 09:54 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor May 26, 2026 Error rate increased on Enterprise 1h
Started May 26, 2026, 02:11 PM UTC· resolved May 26, 2026, 03:12 PM UTC
- investigating May 26, 2026, 02:11 PM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified May 26, 2026, 02:52 PM UTC
We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring May 26, 2026, 03:07 PM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved May 26, 2026, 03:12 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor May 26, 2026 Enterprise Browse Is Impacted 5h 36m
Started May 26, 2026, 07:00 AM UTC· resolved May 26, 2026, 12:37 PM UTC
- investigating May 26, 2026, 07:00 AM UTC
We’re aware of an issue currently affecting search functionality on Enterprise and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified May 26, 2026, 07:16 AM UTC
We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring May 26, 2026, 10:23 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved May 26, 2026, 12:37 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Major May 12, 2026 Error rate increased on Enterprise 29m
Started May 12, 2026, 01:42 PM UTC· resolved May 12, 2026, 02:11 PM UTC
- investigating May 12, 2026, 01:42 PM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- monitoring May 12, 2026, 02:05 PM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved May 12, 2026, 02:11 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor April 28, 2026 Error rate increased on Enterprise 27m
Started Apr 28, 2026, 06:39 AM UTC· resolved Apr 28, 2026, 07:07 AM UTC
- investigating Apr 28, 2026, 06:39 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Apr 28, 2026, 06:45 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- monitoring Apr 28, 2026, 06:58 AM UTC
We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Apr 28, 2026, 07:07 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor April 21, 2026 Error rate increased on Enterprise 1h 17m
Started Apr 21, 2026, 09:38 AM UTC· resolved Apr 21, 2026, 10:56 AM UTC
- investigating Apr 21, 2026, 09:38 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Apr 21, 2026, 10:10 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- monitoring Apr 21, 2026, 10:26 AM UTC
We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Apr 21, 2026, 10:56 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Critical April 13, 2026 Error rate increased on Enterprise 1h 39m
Started Apr 13, 2026, 09:22 AM UTC· resolved Apr 13, 2026, 11:02 AM UTC
- investigating Apr 13, 2026, 09:22 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Apr 13, 2026, 09:39 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 13, 2026, 10:41 AM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Apr 13, 2026, 11:02 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Critical March 27, 2026 Incident on Foundry Platform 46m
Started Mar 27, 2026, 03:49 PM UTC· resolved Mar 27, 2026, 04:36 PM UTC
- investigating Mar 27, 2026, 03:49 PM UTC
We are aware of an issue causing an outage on the Foundry Platform. Our engineers are investigating the cause and working to restore normal service as quickly as possible. We apologize for any inconvenience and will keep you updated.
- monitoring Mar 27, 2026, 04:01 PM UTC
We have applied a fix, and the issue affecting Foundry Platform has been resolved. We are currently monitoring the situation to ensure stability. We will continue to keep you updated.
- resolved Mar 27, 2026, 04:36 PM UTC
The issue affecting Foundry Platform has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.
Minor February 23, 2026 Error rate increased on Enterprise and Extensis Connect Login 17h 57m
Started Feb 23, 2026, 03:34 PM UTC· resolved Feb 24, 2026, 09:31 AM UTC
- investigating Feb 23, 2026, 03:34 PM UTC
We’re aware of an issue affecting Enterprise and Extensis Connect login for some of our customers and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Feb 23, 2026, 04:34 PM UTC
Our engineers are still working on the investigation. We will share more details as they become available.
- investigating Feb 23, 2026, 07:19 PM UTC
Our engineers continue to work with our login service vendor and are monitoring any further issues.
- monitoring Feb 23, 2026, 09:59 PM UTC
Our vendor is continuing to investigate todays increased error rates.
- monitoring Feb 24, 2026, 06:21 AM UTC
We are actively working with our vendor to investigate increased error rates and implement a fix. We will continue to monitor the situation closely and provide updates as they become available.
- monitoring Feb 24, 2026, 08:43 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Feb 24, 2026, 09:31 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor February 22, 2026 Error rate increased on Enterprise Login 2h
Started Feb 22, 2026, 04:54 PM UTC· resolved Feb 22, 2026, 06:54 PM UTC
- investigating Feb 22, 2026, 04:54 PM UTC
We’re aware of an issue intermittently affecting Enterprise login and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Feb 22, 2026, 05:09 PM UTC
We are currently experiencing intermittent login failures due to an ongoing issue with our third-party authentication provider. As a result, some users may encounter failed login attempts or authentication errors. We are actively monitoring the situation and will provide updates here as more information becomes available.
- monitoring Feb 22, 2026, 06:48 PM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Feb 22, 2026, 06:54 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Critical February 2, 2026 Error rate increased on Enterprise. 34m
Started Feb 02, 2026, 08:03 PM UTC· resolved Feb 02, 2026, 08:37 PM UTC
- investigating Feb 02, 2026, 08:03 PM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Feb 02, 2026, 08:10 PM UTC
We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- monitoring Feb 02, 2026, 08:30 PM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Feb 02, 2026, 08:37 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Minor December 19, 2025 Error rate increased on Enterprise. 2h 14m
Started Dec 19, 2025, 09:48 AM UTC· resolved Dec 19, 2025, 12:03 PM UTC
- investigating Dec 19, 2025, 09:48 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Dec 19, 2025, 10:10 AM UTC
Our engineers are still working on the investigation. We will share more details as they become available.
- monitoring Dec 19, 2025, 10:26 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Dec 19, 2025, 12:03 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Major December 18, 2025 Error rate increased on Enterprise. 13m
Started Dec 18, 2025, 11:06 AM UTC· resolved Dec 18, 2025, 11:20 AM UTC
- investigating Dec 18, 2025, 11:06 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- monitoring Dec 18, 2025, 11:13 AM UTC
we have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Dec 18, 2025, 11:20 AM UTC
The issue has been fully resolved, and all enterprise services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Major December 15, 2025 Mylibrary is currently encountering issues. 1h 7m
Started Dec 15, 2025, 03:00 PM UTC· resolved Dec 15, 2025, 04:07 PM UTC
- investigating Dec 15, 2025, 03:00 PM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Dec 15, 2025, 03:26 PM UTC
Our engineers are still working on the investigation. We will share more details as they become available.
- monitoring Dec 15, 2025, 03:53 PM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Dec 15, 2025, 04:07 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.