Extensis experienced a minor incident on December 19, 2025, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 19, 2025, 09:48 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- investigating Dec 19, 2025, 10:10 AM UTC
Our engineers are still working on the investigation. We will share more details as they become available.
- monitoring Dec 19, 2025, 10:26 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Dec 19, 2025, 12:03 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.