Extensis incident

Error rate increased on Enterprise Login

Minor Resolved View vendor source →
Started
Feb 22, 2026, 04:54 PM UTC
Resolved
Feb 22, 2026, 06:54 PM UTC
Duration
2h
Detected by Pingoru
Feb 22, 2026, 04:54 PM UTC

Update timeline

  1. investigating Feb 22, 2026, 04:54 PM UTC

    We’re aware of an issue intermittently affecting Enterprise login and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.

  2. identified Feb 22, 2026, 05:09 PM UTC

    We are currently experiencing intermittent login failures due to an ongoing issue with our third-party authentication provider. As a result, some users may encounter failed login attempts or authentication errors. We are actively monitoring the situation and will provide updates here as more information becomes available.

  3. monitoring Feb 22, 2026, 06:48 PM UTC

    The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.

  4. resolved Feb 22, 2026, 06:54 PM UTC

    The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.

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