Extensis experienced a minor incident on February 22, 2026, lasting 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 22, 2026, 04:54 PM UTC
We’re aware of an issue intermittently affecting Enterprise login and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Feb 22, 2026, 05:09 PM UTC
We are currently experiencing intermittent login failures due to an ongoing issue with our third-party authentication provider. As a result, some users may encounter failed login attempts or authentication errors. We are actively monitoring the situation and will provide updates here as more information becomes available.
- monitoring Feb 22, 2026, 06:48 PM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Feb 22, 2026, 06:54 PM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.