Extensis experienced a minor incident on September 22, 2026, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2026, 06:44 AM UTC
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
- identified Sep 22, 2026, 07:38 AM UTC
We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Sep 22, 2026, 07:48 AM UTC
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
- resolved Sep 22, 2026, 08:13 AM UTC
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.