Experian incident

Phone Validation Service Degradation

Minor Resolved View vendor source →

Experian experienced a minor incident on August 15, 2026 affecting Phone Validation and Experian Phone Validation, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 10:25 PM UTC
Resolved
Aug 16, 2026, 02:15 AM UTC
Duration
3h 49m
Detected by Pingoru
Aug 15, 2026, 10:25 PM UTC

Affected components

Phone ValidationExperian Phone Validation

Update timeline

  1. monitoring Aug 15, 2026, 10:25 PM UTC

    We observed elevated response times from a downstream provider at approximately 09:00 UTC. Performance has since improved, and we continue to actively monitor the situation.

  2. resolved Aug 16, 2026, 02:15 AM UTC

    Service has returned to normal operating levels and remains stable. The incident has been resolved.