Experian incident

Reverse Phone Append service disruptions

Resolved after 4 hours 23 minutes, affecting Real-time Phone Append, on November 4, 2026.

investigating Nov 04, 2026, 11:34 AM UTC

Customers may be seeing higher error levels, we are investigating.

Started
Nov 04, 2026, 11:34 AM UTC
Resolved
Nov 04, 2026, 03:58 PM UTC
Duration
4h 23m
Detected by Pingoru
Nov 04, 2026, 11:34 AM UTC

Affected components

Real-time Phone Append

Update timeline

  1. investigating Nov 04, 2026, 11:34 AM UTC

    Customers may be seeing higher error levels, we are investigating.

  2. resolved Nov 04, 2026, 03:58 PM UTC

    This incident has been resolved.

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